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Topic Maps For Improving Services In Disaster Operations Management

Article, was published by Christopher W. Zobel and G. Alan Wang at 2008-07-01

This paper examines the use of topic maps benefits and discusses its use in the capture and exchange of contextual information.

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Disaster operations management is an increasingly important application area for the developing techniques of service science. This paper examines the use of topic maps, a semantic technology, within this environment, and provides a preliminary discussion of the benefits that its implementation can provide in the capture and exchange of contextual information. The discussion is motivated by a look at the different phases of disaster operations management in a services context, and focuses on the need for effective and relevant information exchange as an important part of the services process. As the amount and complexity of information increases within such processes, semantic technologies are becoming increasingly important as a means representing and managing contextual information. This paper seeks to help further the understanding of the relevance of such tools as part of the study of service science.

Authors

Christopher W. Zobel

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Christopher W. is author of Topic Maps For Improving.. and Topic Maps for Services.. .

G. Alan Wang

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G. Alan is author of Topic Maps For Improving.. .

 

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As a former information scientist, I am fascinated since 1999 by the capabilities for building Topic Maps-based knowledge systems having the potential to augment human mind. One can model arbitrary knowledge organization systems, deal with semantic heterogeneity, collocate all facts about one subject in one logical place, and with TMQL have semantic retrieval on federated semantic networks. Therefore I expect bright prospects for business concepts building on the exchange of such knowledge snippets via semantic knowledge services.

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Alexander Sigel
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Topic Maps Lab auf der Cebit 2011
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