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Knowledge maps for composite e-services: A mining-based system platform coupling with recommendations

Paper, was published by Duen-Ren Liu, Chih-Kun Ke, Jia-Yuan Lee, and Chun-Feng Lee at 2008-01-01

This work proposes a knowledge map platform to provide an effective knowledge support for utilizing composite e-services.

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Providing various e-services on the Internet by enterprises is an important trend in e-business. Composite e-services, which consist of various e-services provided by different e-service providers, are complex processes that require the cooperation among cross-organizational e-service providers. The flexibility and success of e-business depend on effective knowledge support to access related information resources of composite e-services. Thus, providing effective knowledge support for accessing composite e-services is a challenging task. This work proposes a knowledge map platform to provide an effective knowledge support for utilizing composite e-services. A data mining approach is applied to extract knowledge patterns from the usage records of composite e-services. Based on the mining result, topic maps are employed to construct the knowledge map. Meanwhile, the proposed knowledge map is integrated with recommendation capability to generate recommendations for composite e-services via data mining and collaborative filtering techniques. A prototype system is implemented to demonstrate the proposed platform. The proposed knowledge map enhanced with recommendation capability can provide users customized decision support to effectively utilize composite e-services.

Authors

Duen-Ren Liu

No contact information available. 

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Duen-Ren is author of Knowledge maps for composite.. , Project-based knowledge.. , and Using Topic Maps to.. .

Chih-Kun Ke

No contact information available. 

Signet_person

Chih-Kun is author of Knowledge maps for composite.. .

Jia-Yuan Lee

No contact information available. 

Signet_person

Jia-Yuan is author of Knowledge maps for composite.. .

Chun-Feng Lee

No contact information available. 

Signet_person

Chun-Feng is author of Knowledge maps for composite.. .

 

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